Frequently Asked Questions
What is a Virtual Assistant
A Virtual Assistant (VA) is a professional who provides remote support to individuals or businesses, helping them with various administrative and operational tasks. They assist with day-to-day activities to improve efficiency and free up time for their clients to focus on more strategic goals. VAs can handle a wide range of responsibilities depending on the needs of the client, and they typically work remotely, using online tools to communicate and complete tasks.
What are the benefits of a VA?
Hiring a virtual assistant (VA) can be a cost-effective solution for your business. By outsourcing tasks you can reduce overhead costs associated with hiring full-time staff. With a VA, you only pay for the hours you need, eliminating expenses like Superannuation, employee tax, employee benefits, office space, and equipment. VAs also bring expertise to the table, enabling faster task completion and allowing you to focus on strategic goals that drive revenue. By streamlining operations and increasing productivity, a VA helps maximise your business’s efficiency and bottom line.
How much does a VA cost?
At The Personal VA, I understand that every business has unique needs. That’s why I offer hourly retainer packages tailored specifically to your requirements and budget – hence the name, The Personal VA!
Whether you're a busy professional, entrepreneur, or small business owner, I provide flexible virtual assistance that works around your schedule. Get in touch, and we can discuss your specific needs.
What hours do you work?
Flexibility is key in my virtual assistant services, and I will work closely with clients to ensure their deadlines are met efficiently, providing tailored support that fits their specific needs and requirements
What tools and Software
do you use?
I'm experienced in using the Microsoft Office Suite of applications, such as Word, Excel, PowerPoint and Outlook and also Google Docs Suite. I can help you with basic tasks such as creating documents, spreadsheets, presentations and more. I also have extensive knowledge of tools such as SharePoint, Adobe Creative Suite and Xero. All of these tools are essential for a VA like me to increase efficiency and productivity.
Intellectual property?
I care and respect the integrity of my clients intellectual property. At no time, and for no reason, will any client information or materials be shared with a third party.