SIMPLE, FLEXIBLE SUPPORT
PRICING
Month-to-month retainer packages provide consistency, continuity, and regular support, with dedicated hours reserved for your business each month. For more flexible needs, hourly support is available on demand. No lock-in contracts, no hidden fees—just transparent pricing and support tailored to your requirements.
Monthly Retainer Packages
Essentials
10+ hours per month
Perfect for business owners who need reliable, consistent support without a big commitment.
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10+ hours of dedicated support per month
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Priority task completion
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Single point of contact always me, never a team
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Response within 1 business day
Investment From $760 / month
Momentum
20+ hours per month
For business owners who've outgrown ad hoc help and need consistent, reliable support across multiple areas of their business.
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20+ hours of dedicated support per month
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All Essentials inclusions, plus broader task scope across your business
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Proactive suggestions, I flag things before they become problems
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Response within a few hours during business hour
Investment From $1,500 / month
Right Hand
40+ hours per month
The kind of support a CEO gets from an EA, fully embedded in your business, across the detail and the big picture, always one step ahead.
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40+ hours of dedicated support per month
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All Momentum inclusions, plus deep knowledge of your business, systems, and preferences
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Trusted point of contact for your team, suppliers, or clients
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Same-day response during business hours
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Onboarding your way, I learn how you work, not the other way around
Investment From $3,200 / month
Pricing FAQ
What happens to unused hours each month?
Hours are allocated monthly and don't roll over unless otherwise agreed — so I'd encourage using them as the month goes rather than banking them.
How does billing work?
I invoice monthly in advance, with payment due within 7 days.
How quickly can I expect a response?
Depends on your package. Essentials gets a response within 1 business day, Momentum within a few hours during business hours, and Right Hand gets same-day response during business hours.
Do you work with a team, or just you?
Just me. You always work directly with me — no handoffs to contractors, offshore staff, or a team
Can I upgrade my hours if I need more?
Yes — if you need more support, you can upgrade to a higher package from the following month. Alternatively, extra hours can be arranged at the hourly rate in the meantime.
WHAT MY CLIENTS SAY
★★★★★
"Nicola has been invaluable in helping me plan and prioritise my workload. With her assistance I've been able to delegate important things that otherwise wouldn't have got done — a huge impact on my professional life."
Rayleen Coates, 3Two Projects / 3Two Cleaning