SIMPLE, FLEXIBLE SUPPORT
PRICING
Month-to-month retainer packages provide consistency, continuity, and regular support, with dedicated hours reserved for your business each month. For more flexible needs, hourly support is available on demand. No lock-in contracts, no hidden fees just transparent pricing and support tailored to your requirements.
Monthly Retainer Packages
Essentials
10+ hours per month
Perfect for business owners who need reliable, consistent support without a big commitment.
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10+ hours of dedicated support per month
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Priority task completion
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Single point of contact always me, never a team
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Response within 1 business day
Investment From $760 / month
Momentum
20+ hours per month
For business owners who've outgrown ad hoc help and need consistent, reliable support across multiple areas of their business.
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20+ hours of dedicated support per month
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All Essentials inclusions, plus broader task scope across your business
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Proactive suggestions, I flag things before they become problems
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Response within a few hours during business hours
Investment From $1,500 / month
Right Hand
40+ hours per month
The kind of support a CEO gets from an EA, fully embedded in your business, across the detail and the big picture, always one step ahead.
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40+ hours of dedicated support per month
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All Momentum inclusions, plus deep knowledge of your business, systems, and preferences
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Trusted point of contact for your team, suppliers, or clients
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Same-day response during business hours
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Onboarding your way, I learn how you work, not the other way around
Investment From $3,200 / month
Pricing FAQ
What happens to unused hours each month?
Hours are allocated monthly and don't roll over unless otherwise agreed, so I'd encourage using them as the month goes rather than banking them.
How does billing work?
I invoice monthly in advance, with payment due within 7 days.
How quickly can I expect a response?
Depends on your package. Essentials gets a response within 1 business day, Momentum within a few hours during business hours, and Right Hand gets same-day response during business hours.
Do you work with a team, or just you?
Just me. You always work directly with me no handoffs to contractors, offshore staff, or a team
Can I upgrade my hours if I need more?
Yes, if you need more support, you can upgrade to a higher package from the following month. Alternatively, extra hours can be arranged at the hourly rate in the meantime.
What's the difference between the audit and a retainer?
The audit is a one-off review that shows you what needs fixing. A retainer is ongoing support where I actually do the work. Lots of clients start with the audit to see where I can help most.
★★★★★
"Nicola has been invaluable in helping me plan and prioritise my workload. With her assistance I've been able to delegate important things that otherwise wouldn't have got done — a huge impact on my professional life."
Rayleen Coates, 3Two Projects / 3Two Cleaning
★★★★★
"Having Nicola onboard has allowed me to focus on the big picture. She manages my calendar, responds to emails, processes invoices and keeps everything running behind the scenes."
Kia Yang, Unido Interior Architecture